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Shipping Policy and Return Policy

At Nishan Wale, we strive to ensure that your products reach you as quickly and efficiently as possible. Our standard shipping time is between 4 to 5 business days.

(Please note that this timeframe starts from the moment your order is processed and dispatched.)

1. Shipping costs are calculated at checkout based on your location and the weight of your order.

2. Once your order has been dispatched, you will receive a tracking number via email to monitor the progress of your delivery.

3. If you encounter any issues with your delivery, such as delays or damage, please contact our customer service team at nishanwale@gmail.com or +91 9355222419 for assistance.

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, you may return it within 7 days of receiving your order for a full refund.

Return Process:

  1. Contact us at nishanwale@gmail.com or +91 9355222419 to initiate the return process.
  2. Provide your order number and reason for the return.
  3. Follow the instructions provided to send the product back to us.

    Refunds:
    • Once we receive and inspect the returned product, we will process your refund. You can expect to receive your refund within 7 days of the return being processed.

      Conditions for Returns:
    • Products must be in their original condition and packaging.
    • Returns must be initiated within 7 days of receiving your order.

      Shipping Costs for Returns:
      • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

    For any questions or further assistance, please contact us at nishanwale@gmail.com or +91 9355222419